Rebekah Ratliff is a credentialed former commercial insurance complex claims professional with more than 25 years of experience evaluating, negotiating, and settling casualty claims nationwide and internationally. Seeing disparities in the industry and knowing the importance of representation, she founded CCM Consulting Associates, LLC, a national executive level training and DEI consulting firm. CCM works to enable industry relationships towards equitable inclusion, meaningful engagement, and retention. Ms. Ratliff is committed to using her platform to provide a pathway for attracting students to career opportunities in the insurance, risk management, financial services, and legal industries through HBCU IMPACT.
Ms. Ratliff is a mediator and arbitrator with the Judicial Arbitration Mediation Service (JAMS), the first Black non-lawyer ever to be invited to join the JAMS panel of neutrals. Rebekah credits her career in insurance for the extensive subject matter expertise and transferable skill sets she developed as a claims professional for the success she enjoys as a dispute resolver. After concluding her tenure as the longest serving president of the Atlanta Chapter of the National African American Insurance Association (NAAIA), she was elected to the NAAIA National Board and was appointed as its Secretary. She is the Chair of Governance and Global Relationships Liaison for NAAIA. Ms. Ratliff also serves as an Advisor to the London-based African Caribbean insurance trade association, Equity City. Ms. Ratliff is an influencer in the global insurance market. Her numerous awards include the President’s Lifetime Achievement Volunteer Service Award (Obama PVSA) and a 7th U.S. District (IL) Congressional Award, for her work in alternative dispute resolution. She has been recognized in the insurance industry by Insurance Business America in the inaugural Leading the Change honor (2020), the IBA HOT 100 List (2021, 2022), IBA Elite Women (2021, 2022), Business Insurance Women to Watch (Class of 2021) and Business Insurance Alonzo Herndon Award recipient (2023). Rebekah is a native of Chicago, IL, and graduate of the University of Illinois at Urbana, holding a degree in Psychology. She is based in Atlanta, GA and operates in the U.S, Caribbean and London.